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CRM Evaluation Center
Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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TEC Talks to the Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere ( Pages)
by Josh Chalifour
Sep 9, 2004
Abstract : Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software.
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Vignette of an EAI Vendor (So to Speak) ( Pages)
by M. Reed
Jun 23, 2000
Abstract : Vignette Corporation has announced a comprehensive, three-tiered Java™ technology strategy that encompasses tools, applications and a complete Java technology-enabled platform. The Vignette V/5 e-business platform will support Java Server Pages (JSP’s) and was announced at Sun Microsystems 2000 Worldwide Java Developer Conference.
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Function Points: Are They Really the Right Unit of Measure for Software Sizing? (0 Pages)
by Murali Chemuturi
Dec 15, 2008
Abstract : Function points (FPs) are the most popular unit of measure for measuring the size of software. But because FPs were developed in the 1970s, are they not now outdated for today’s event-oriented programming and multi-tiered software architectures?
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Service Lifecycle Management - Tapping into the Value of the Product Aftermarket ( Pages)
by Jim Brown
Jun 11, 2003
Abstract : Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.
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JDA Portfolio: For the Retail Industry Part Five: Analysis of Market Impact ( Pages)
by P.J. Jakovljevic
Dec 31, 2004
Abstract : Given the competition for retail customers and wholesale orders is intense, retailers, including software vendors, must be able to meet consumer demand quickly, accurately and at the most competitive price. Despite its failed QRS acquisition, which promised to expand JDA's retail demand chain optimization applications, JDA Portfolio may be able to help retailers if it can overcome the challenges of servicing a fragmented sector and withstand the increasing competition.
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'New' Lawson Software's Transatlantic Extended Enterprise Resource Planning Intentions ( Pages)
by P.J. Jakovljevic
Oct 25, 2005
Abstract : The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement each other to become the largest enterprise applications supplier that is dedicated to the mid-market customer segment.
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The Third Paradigm ( Pages)
by Ann Grackin
Jan 28, 2005
Abstract : Supply chain systems to date have represented the back-end of that process of servicing markets and have taken us a long way in replacing assets with information. But the fact is, building products still takes a long time. Contrastingly, markets require short response times--days. For the last few years, we have begun the process of trying to understand the unplanned event. The first and second paradigm systems deal in knowns--this is what I think I need and therefore this is what I will buy. The Third Paradigm focuses on the uncertainty elements to understand risk. This is the key. Isolate, understand and organize the chaos—creating an operational and financial model.
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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born ( Pages)
by Randy Garland
Aug 27, 2001
Abstract : Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.
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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ (0 Pages)
by Larry Blitz
May 15, 2009
Abstract : I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.
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